How to use properly the IQOS 3 MULTI device?

If you have any question about your IQOS 3 Multi device, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories IQOS 3 MULTI device How to use properly the IQOS 3 MULTI device?
Supporting services FAQ categories IQOS 3 MULTI device How to use properly the IQOS 3 MULTI device?
Open the lid at the top, insert the HEETS tobbacco stick till the silver line, face down with the tobacco side. If at any time you find that you cannot insert the tobacco stick till the silver line, the device should be cleaned, most likely the CAP.
If the tobacco stick inserted properly, you can switch on the device. Push the button at the side for 2 seconds till having the vibration and the light starts to blink. While the light is blinking the heating blade starts to heat the tobbacco stick. If the light stands still, the device is ready for use. While the device is operating, do not push the button again, because it switches off the device.
You can experience the real tobacco taste for 6 minutes or 14 puffs. It depends on which comes first. You can use MULTI device 10 times in a row without charging.