Welcome to IQOS ILUMA owners

Register your IQOS ILUMA
Register your new device to become entitled to the extended warranty and access other services. (Extended warranty is condition to IQOS CLUB membership.)*

*The information is not comprehensive, details can be found at Warranty page.
Registration

E-coach videos

You can access our e-coach videos that help you in how to use properly your IQOS ILUMA device. If you are an IQOS CLUB member, you can activate the extended warranty by watching the e-coach videos.

Rapid product replacement

If you are entitled for a replacement, with the help our Customer Care you will receive a replacement device instantly at the IQOS selling points.

IQOS app

You can customize the settings of your registered device via IQOS app.

IQOS ILUMA User guide

Find out more how your new IQOS ILUMA works.

IQOS ILUMA i PRIME

Open user guide

IQOS ILUMA i

Open user guide

IQOS ILUMA

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IQOS ILUMA ONE

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Important Information.

You can customize the settings of your IQOS ILUMA with the IQOS app

Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.