IQOS app

Connect your IQOS device

Simple platform
User-friendly layout, easy and simple use.
Unique device settings
You can customise your use with your IQOS app, from manual or auto start heating, alerts, lighting and more*.
Care you can count on
We provide continuous support with firmware (software) upgrades to keep your IQOS device up-to-date.
IQOS devices and the IQOS app
Our apps allow you to stay connected, whichever device you're using.
IQOS ILUMA
IQOS devices with heating blade
Customization of device settings
Android app
Desktop app
Web app (iOS)
Lock and unlock device
Android app
Desktop app
Web app (iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app (iOS)
Device diagnostics
Android app
Desktop app
Web app (iOS)
Battery status
Android app
Desktop app
Web app (iOS)
Tips and tutorials
FAQs
Notifications

How to connect your device to the IQOS app?

How do I get started?
Get the app
Choose the right app for your device.
Sign in
Login with your IQOS account credentials.
Pair your IQOS device
After pairing your IQOS device you can customise the device settings.

Download the IQOS app

Android app
Download this app to pair your IQOS device with your Android device.
Desktop app
You can download here the IQOS app onto your Windows or Mac desktop.
Download WIN app
Download MAC app
Web app (iOS)
The app is available through the browser of an iOS device. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App Store.
Go to IQOS web app

IQOS app FAQs

More to discover with Extra services
Care you can count on
An opened IQOS device box in a man's hands
Advanced support
We provide extra support from the beginning.
News
You can be informed directly about important information as an IQOS CLUB member.
Advanced guarantee
If you accidentally damage your IQOS device, we’ll replace it once for free.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.