IQOS app

Connect your IQOS device

Access the world of IQOS

Connect to access latest features and updates.

Customise your device

Access features for your device like FlexBattery, FlexPuff, Illumination mode and much more.

View your usage

Access your device usage data, for a more informed IQOS usage.

IQOS devices and the IQOS app
Our apps allow you to stay connected, whichever device you're using.
How the IQOS app works
IQOS ILUMA

How your device and the IQOS app work together

Our apps allow you to stay connected, whichever device you're using.

Advanced Features

FlexBattery

Customise your usage by choosing between Performance or Eco mode.

FlexPuff

Adapts to your puffing rhythm and smartly adjusts your usage.

AutoStart

Customise your device by choosing when you would like it to start.

Illumination mode

Set the preferred brightness level of your device.

Manage your device

Locate your device

Remotely track, lock and locate your device when within Bluetooth® connectivity range.

Diagnose and Resolve an issue

Fix device issues quickly & easily.

How to connect your device to the IQOS app?

How do I get started?
Get the app
Choose the right app for your device.
Sign in
Login with your IQOS account credentials.
Pair your IQOS device
After pairing your IQOS device you can customise the device settings.
Download IQOS app
Download this app to stay connected with IQOS via your Android device. We strongly recommend to use a USB cable to ensure a seamless experience.
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Download this app to stay connected with IQOS via your Windows desktop.
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Download this app to stay connected with IQOS via your Mac desktop.
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This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefy Bluetooth browser, downloadable from App Store.
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IQOS app FAQs

More to discover with Extra services
Care you can count on
An opened IQOS device box in a man's hands
Advanced support
We provide extra support from the beginning.
News
You can be informed directly about important information as an IQOS CLUB member.
Advanced guarantee
If you accidentally damage your IQOS device, we’ll replace it once for free.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.