If you want to get information about IQOS devices and TEREA, DELIA, LEVIA sticks, you can do so after logging in to the IQOS website. If you are not yet an IQOS CLUB member or have not registered yet and are an adult, you can access the IQOS website after registration.
Registration is required by a new regulation to access the product information content of the IQOS website.
What information can I get on the IQOS website?
On the IQOS website, you can get comprehensive information about IQOS devices and TEREA, DELIA, LEVIA sticks. Among other things, you will find the following information on the IQOS website:
- Characteristics, usage, and effects of IQOS and its designed heated sticks
- Prices of IQOS devices
- Types of IQOS devices
- Introduction of TEREA, DELIA, LEVIA sticks
- Detailed store locator - availability of IQOS devices in tobacco shops
- Scientific background on IQOS devices
- IQOS support and product usage videos
To get to know these contents, registration is required. If you have already registered and want to get information about the listed IQOS contents, log in to the website.
How can I register on the IQOS website?
If you have an IQOS device or you do not have an IQOS device, but you are interested in the heating technology such as IQOS device, you can easily and quickly register in two steps via the IQOS website. You can find more information about the registration steps under the section "Steps for IQOS registration on the website." The registration is quick and easy; you only need to provide a few pieces of information, and you can start browsing the website.
In addition you can register in tobacco shops selling IQOS devices with the help of our IQOS expert colleagues. You can get information about the availability of IQOS experts from the IQOS Customer Service.
And you can also register at the IQOS Customer Service.
The steps for IQOS registration on the website.
Registration is simple, fast, and consists of just 2 steps:
- Age verification
Using an age verification program, we check if you are over 18 years old. If the age verification program categorizes you as under 18, you can verify your age through a video call using your ID. The strict age verification is mandated by a new legal regulation. - Providing registration details
After age verification, you need to provide registration details and set a password. We will send an email with a password-setting link to set the password.
After successful registration, you can view the full content of the website. If you have logged into the website and choose to use the 'Remember Me' feature, you will not need to enter your login details again for 1 year. If you choose this option, please always ensure that no one else can access the site’s content using your computer.
Can I register even if I am not an IQOS user?
Yes, if you are interested in heated tobacco devices and heated sticks and are over 18 years old, you can register and get detailed information about IQOS devices, TEREA, DELIA and LEVIA sticks, and other useful content about heated tobacco devices and heated products.
Registration
Can I register the same way if I am an IQOS user and if I do not use an IQOS device yet?
The registration process is almost the same whether you are an IQOS user or if you are not yet an IQOS user. The only difference is that if you are an IQOS user, you also need to register your device.
Now, we will present the different registration options you can choose from, depending on whether you are an IQOS user or if you are just interested in IQOS and the heating technology.
Registration options:
- IQOS CLUB membership: We recommend the IQOS CLUB membership if you have an IQOS device and want to receive the latest information and to take advantage of additional services offered by IQOS. This option is also free; you just need to accept the IQOS CLUB terms during registration.
You can get detailed information about additional services on the IQOS website and at personal support points. - Registered IQOS user: We recommend this option if you have an IQOS device, want to explore the website's content, but do not require the additional services of the IQOS CLUB. However, you can join the IQOS CLUB at any time.
- Interested consumer*: We recommend registering as an interested consumer, if you do not have an IQOS device yet, but want to learn more about the category. In this case, you can request information sent via email if you desire
(Different data may be required for each type of registration.)
As an alternative to registering on the IQOS website, you also have the option to register your IQOS device in tobacco shops that sell IQOS devices, where you can also get answers to your questions about heating technology without registration, provided you are of legal age.