2025/04/10

Registration on the IQOS Website

If you want to get information about IQOS devices and TEREA, DELIA, LEVIA sticks, you can do so after logging in to the IQOS website. If you are not yet an IQOS CLUB member or have not registered yet and are an adult, you can access the IQOS website after registration.
Registration is required by a new regulation to access the product information content of the IQOS website.

What information can I get on the IQOS website?

On the IQOS website, you can get comprehensive information about IQOS devices and TEREA, DELIA, LEVIA sticks. Among other things, you will find the following information on the IQOS website:


  • Characteristics, usage, and effects of IQOS and its designed heated sticks
  • Prices of IQOS devices
  • Types of IQOS devices
  • Introduction of TEREA, DELIA, LEVIA sticks
  • Detailed store locator - availability of IQOS devices in tobacco shops
  • Scientific background on IQOS devices
  • IQOS support and product usage videos

To get to know these contents, registration is required. If you have already registered and want to get information about the listed IQOS contents, log in to the website.

How can I register to access the IQOS website?

If you have an IQOS device or you do not have an IQOS device, but you are interested in the heating technology such as IQOS device you can register in tobacco shops selling IQOS devices with the help of our IQOS expert colleagues. You can get information about the availability of IQOS experts from the IQOS Customer Service.
And you can also register at the IQOS Customer Service.

Can I register even if I am not an IQOS user?

Yes, if you are interested in heated tobacco devices and heated sticks and are over 18 years old, you can register and get detailed information about IQOS devices, TEREA, DELIA and LEVIA sticks, and other useful content about heated tobacco devices and heated products.


Can I register the same way if I am an IQOS user and if I do not use an IQOS device yet?

The registration process is almost the same whether you are an IQOS user or if you are not yet an IQOS user. The only difference is that if you are an IQOS user, you also need to register your device.


Now, we will present the different registration options you can choose from, depending on whether you are an IQOS user or if you are just interested in IQOS and the heating technology.


Registration options:

  • IQOS CLUB membership: We recommend the IQOS CLUB membership if you have an IQOS device and want to receive the latest information and to take advantage of additional services offered by IQOS. This option is also free; you just need to accept the IQOS CLUB terms during registration.
    You can get detailed information about additional services on the IQOS website and at personal support points.
  • Registered IQOS user: We recommend this option if you have an IQOS device, want to explore the website's content, but do not require the additional services of the IQOS CLUB. However, you can join the IQOS CLUB at any time.
  • Interested consumer*: We recommend registering as an interested consumer, if you do not have an IQOS device yet, but want to learn more about the category. In this case, you can request information sent via email if you desire

*With your consumer registration, you can receive extensive product information on the website. Additionally, with your consent, you can receive this information via email. Furthermore, consumers who have registered their interest can be informed about programs potentially announced by PM on the website or other legally available channels.

(Different data may be required for each type of registration.)

You have the option to register your IQOS device in tobacco shops that sell IQOS devices, where you can also get answers to your questions about heating technology without registration, provided you are of legal age.

Other important information

The IQOS Intender Program has been started
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Get to know more about the TEREA, LEVIA and DELIA sticks!
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The New IQOS ILUMA i is Here
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Comparison of IQOS ILUMA and IQOS ILUMA i
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