How can I update the firmware?​

Ha kérdésed van az IQOS applikációval kapcsolatban, keresd fel a GYIK szekciónkat, vagy hívd fel ügyfélszolgálatunkat.

After successfully connecting your IQOS device to the application, the firmware update option is available as long as your IQOS device has not have the newest firmware version.

For a successful firmware update, follow the below steps:
1. Within the application, under the "Device settings", scroll down and click on the "Firmware update" button.
2. Make sure that your IQOS device are charged at least 25%. Use an USB cable for stable connection.
3. You cannot use your IQOS device during the update, but you can close the application, and the firmware update will continue.
4. The firmware update takes up approximately 10 minutes.