Why should I download the IQOS application?

The official IQOS application that is available in Hungary, helps you to customize your device settings and update your device’s software.

Firmware update

The firmware is the software that operates your IQOS device. As with other electronic devices, firmware (software) updates are available for IQOS devices on a regular basis.
As a result of the update, the latest IQOS firmware (software) improves the stability of IQOS electronics for the optimal performance and can extend the life of the holder’s battery.*

Learn more about the steps to update the firmware of your IQOS device on our website.

See your usage

In the IQOS application, you can view your usage data from the past 3 months, including when and how many SMARTCORE STICKS™ you used by day or by week.

Customizable features (also available for all IQOS ILUMA devices):

You can customize the vibration and lighting settings of your IQOS device according to suit your needs.**

• Lock device

• AutoStart

• Smart Gestures

• Vibrations

• Illumination mode

• Rename my device

• Locate my device ***

• Diagnose and resolve an issue

Tips and tutorials

Read frequently asked questions, information, tips and tricks about IQOS to help you to learn and use your device.

New customizable features (for IQOS ILUMA i devices):

• FlexBattery

FlexBattery is an advanced feature of IQOS ILUMA i PRIME devices that enables to use your holder battery either in Performance Mode or in Eco Mode. This feature can be set through IQOS application, and you can choose between two holder battery modes:

1. Performance Mode - Up to 3 consecutive uses without charging the holder, each lasting up to 6 minutes, without using Pause Mode. Or 2 consecutive uses without charging the holder, each lasting up to 6 minutes, and one use with activated Pause Mode.

2. Eco Mode - This mode can increases the lifespan of the holder battery by up to one year (only when fully used on Eco Mode throughout the lifespan of the holder and may vary depending on personal consumption). In this case your holder will be set for a single use only, lasting up to 6 minutes. Pause Mode is not available in this mode.

Learn more about the IQOS ILUMA i FlexBattery feature in our article.

• FlexPuff

A FlexPuff is an advanced feature of IQOS ILUMA i PRIME devices that can be set through IQOS application (enabled by default on the device), and depending on the way you puff, FlexPuff adapts to you and may provide 4 extra puffs without charging the holder (within the use time of up to 6 minutes and on top of 14 puffs).
No action is required from you since the system analyses your usage automatically.
If the FlexPuff has been activated, 4 extra puffs will be automatically added to your usage within the use time of up to 6 minutes. The Touch Screen will indicate this.

FlexPuff is designed to work with tobacco sticks. FlexPuff activation and number of puffs depend on individual usage patterns. Thus, extra puffs might not apply to all adult consumers and/or every usage. FlexPuff does not activate when pause is used.

Make sure that the Pause Mode was not activated during use, as it prevents the FlexPuff from working.

Learn more about the FlexPuff feature in our article.

You can activate/deactivate these features through IQOS App.

• Illumination modes

• Smart gestures

Download the IQOS application and sign in with your personal data!

• For Android based devices

• For Desktop platforms (WIN)

• For Desktop platforms (MAC)****

• Web app (iOS)

If you have any other questions about the IQOS application, please contact our customer care, or frequently asked questions.

*The impact of new firmware update on your IQOS device holder battery lifespan depends on many factors including usage regimen, device settings, battery age and environmental conditions.
**Vibration and lighting settings are only available for certain IQOS devices and firmware versions.
***The "Locate my device" feature is only available in Android based application and in Web app (iOS).
****Not available in App Store.

IQOS is not risk-free and provides nicotine, which is addictive. Only for use by adults.