Can the IQOS app tell me what’s wrong with my device?

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Supporting services FAQ categories About the IQOS app Can the IQOS app tell me what’s wrong with my device?
Supporting services FAQ categories About the IQOS app Can the IQOS app tell me what’s wrong with my device?
The IQOS app may send you notifications to let you know there’s a problem with your IQOS device. Depending on the problem, the IQOS app will give you steps to follow to try and fix the issue, like resetting your device or cleaning the charging contacts.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.