What does the extended accidental damage coverage mean?

Supporting servicesFAQ categoriesIQOS Warranty & ReplacementWhat does the extended accidental damage coverage mean?
Supporting servicesFAQ categoriesIQOS Warranty & ReplacementWhat does the extended accidental damage coverage mean?
Accidental damage coverage provides a one‑time replacement of the affected part (holder or charger) if the device is damaged due to user related causes, such as drops, impacts, or contact with moisture.

Starting 02.12.2024, IQOS ILUMA i PRIME devices purchased from this date are eligible for 2 years of extended accidental damage coverage from the date of purchase, while all other IQOS ILUMA and IQOS ILUMA i devices are eligible for 1 year of extended accidental damage coverage.*

Available for devices purchased in Hungary with registration and active IQOS CLUB membership. To activate extended coverage, watching the E-COACH videos on www.iqos.com is required.