How do I log in to the IQOS app?

If you have any question about IQOS application, please visit our FAQ section to find an answer or call our customer service.

Login into the App is allowed only for registered users. In case you are not registered IQOS user, first, register at IQOS.com.
Next, open the IQOS app on your phone and choose your language.
Then use your username and password from IQOS.com to log-in to the IQOS app.
Follow the steps in the app to complete the process, making sure your IQOS.com account and your app are registered in the same country. To change your country, you’ll need to uninstall and reinstall the app.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.