How can I upgrade the firmware of my IQOS device?

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Supporting services FAQ categories About the IQOS app How can I upgrade the firmware of my IQOS device?
Supporting services FAQ categories About the IQOS app How can I upgrade the firmware of my IQOS device?
The firmware update of your IQOS ILUMA, is very important and therefore we strongly suggest you carry out a firmware update often, for the device to work properly.

These are the easy steps to update the firmware of your IQOS device:

1. Open the IQOS application on your phone or desktop computer.
2. Log in to the IQOS application with your username and password, then pair your device with the application.
3. After successful connection, click on the "Devices" tab and select the "Device settings" option.
4. If new firmware is available for your device, click the "Firmware update" button.
5. If a new firmware version is available for your device, the application will guide you through the update process.
6. After the update is complete, disconnect your IQOS device.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.