What is the IQOS app?

If you have any question about IQOS application, please visit our FAQ section to find an answer or call our customer service.

IQOS app is the application for adults who would otherwise continue to smoke or use other nicotine-containing products that enables to customize the interactions with IQOS and provides connected support services.

With IQOS app, you can also:
  • upgrade your device's firmware
  • get tips and tutorials to help you
  • get answers to FAQs
  • diagnose any problem with your device
  • check your device’s battery level
  • get notifications about your device
  • contact IQOS for support. "