How do I unpair my IQOS device from the IQOS app?

If you have any question about IQOS application, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories About the IQOS app How do I unpair my IQOS device from the IQOS app?
Supporting services FAQ categories About the IQOS app How do I unpair my IQOS device from the IQOS app?
In the app, go to the ‘Devices’ tab and scroll down to the bottom. Then, tap on the ‘Unpair device’ button.
Unpairing a device removes the Bluetooth® connectivity link between the device and the app, but your device will still be registered to your account in our system. You can then pair it again at any time.