How to change features and settings in IQOS App?

If you have any question about IQOS application, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories About the IQOS app How to change features and settings in IQOS App?
Supporting services FAQ categories About the IQOS app How to change features and settings in IQOS App?
Customizable features (also available for all IQOS ILUMA devices):
  • Lock device
  • AutoStart
  • Smart Gestures
  • Vibrations
  • Illumination mode
  • Rename my device
  • Locate my device
  • Diagnose and resolve an issue

    • New advanced features (for IQOS ILUMA i devices):
  • FlexBattery: Performance Mode or Eco Mode.
  • FlexPuff.

    • To change your settings, go to IQOS app device settings page, select your device and follow the instructions on the screen.
    Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.