Account name/password forgotten?

If you forget your password:
1. Press the profile icon in the upper right corner of the menu.
2. Press the ""Forgot your password"" button below the Login button.
3. Verify yourself with a code sent to your phone number.
4. Enter your new password.

If you have forgotten your username:
To access, you need the email address or phone number you provided during registration. You will access your profile with the phone number and password you provided during registration, so you can also view the email address you provided during registration.
If you have any further questions, please contact our Customer Service:
Mon - Fri: 08:00 - 22:00 Sat - Sun: 10:00 - 18:00
Phone: +36 80 888 222
By e-mail: contact.hu@iqos.com
On Facebook: send a message via the "IQOS Ügyfélszolgálat" page