Why didn't I receive a confirmation email after registering with IQOS?

If you have any questions about the IQOS device registration, visit our FAQ section.

If you have not received confirmation by e-mail, please check your spam folder.
Make sure you entered the e-mail address for your account correctly.

Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.