Why do I get an error message when registering with IQOS?

If you have any questions about the IQOS device registration, visit our FAQ section.

Supporting services FAQ categories Online Account & Registration Why do I get an error message when registering with IQOS?
Supporting services FAQ categories Online Account & Registration Why do I get an error message when registering with IQOS?
If an error message appears during registration (entry field marked red), then you haven’t entered the information completely or there is a typo.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.