IQOS used for less time than expected or only for a few times.

Your IQOS device is designed to provide you experiences that each have up to 6 mins and/or 14 puffs whichever comes first.  You can ensure that your IQOS device works properly with the following steps:

Let the device heat up for 20 second in order to allow for aerosol creation.  

Ensure that there are intervals (time) between puffs.  

Leave time between puffs allows the Holder to properly heat the tobacco and generate aerosol.  

Check whether the tobacco stick was not accidentally used twice. 

Proper cleaning of the bladed device always helps your IQOS device to function optimally: The detailed cleaning process is described on our support page.