What do the Touch Screen signs indicate?

If you see the unusual screen indication, this may indicate one of the below:

Touch Screen: 2 vertical lines (one at the top, one at the bottom) alternating side 3x
Issue: Device is out of operating temperatures range
Action: Bring the device to the optimal temperature range (0 – 40°C)

Touch Screen: One or two horizontal lines blinking 8x
Issue: Battery End of Life; One or both usages permanently lost
Action: Eligibility replacement check

Touch Screen: Letter “E” flashing 3x
Issue: Proximity to magnet affecting device / Device malfunction / Firmware update failed or interrupted
Action: Reset the device

Touch Screen: Number “0” flashing 3x
Issue: Low battery
Action: Charge the holder by inserting it in a charged pocket charger

Touch Screen: horizontal line and a circle underneath
Issue: Device locked
Action: De-activate the “Device Lock” feature via IQOS App.

Touch Screen: no lights
Issue: holder OFF / holder discharged / Contacts dirty / broken holder
Action: switch on the holder, charge it or clean it. In case of broken holder, please, contact the IQOS Costumer Service for assistance

Touch Screen: 3 horizontal lines appear in waves 3x
Issue: AutoStart is disabled (even when the stick is inserted)
Action: Activate AutoStart feature via IQOS App