How to charge my IQOS ILUMA i PRIME device?

Supporting services FAQ categories About IQOS ILUMA i PRIME How to charge my IQOS ILUMA i PRIME device?
Supporting services FAQ categories About IQOS ILUMA i PRIME How to charge my IQOS ILUMA i PRIME device?
Before the first use, fully charge the pocket charger with a compatible AC power adaptor (5V, 2A, Type C output) and C-type charging cable from an electrical outlet.

  • A full charge takes approx. 135 min (2h 15 min).
  • You can charge the IQOS ILUMA i pocket charger with or without the holder inserted.
  • It can take up to 10 minutes to fully charge the holder for the first time (after opening the packaging) or after a long period of inactivity. This is normal.
  • IQOS ILUMA i pocket charger does not require a full charge to work, however we recommend to fully charge it before the first use.
  • To charge your holder, insert the holder into pocket charger, and close the wrap to charge. The holder status light will show the holder battery level.


  • If you having issues with charging your IQOS ILUMA i PRIME, check the following steps at our FAQ page: Are you having issues with charging your IQOS ILUMA i PRIME?