Why isn't my IQOS ORIGINALS ONE pulling properly?

Supporting services FAQ categories IQOS ORIGINALS ONE device Why isn't my IQOS ORIGINALS ONE pulling properly?
Supporting services FAQ categories IQOS ORIGINALS ONE device Why isn't my IQOS ORIGINALS ONE pulling properly?
If your IQOS ORIGINALS ONE is not performing optimally, it may be time for a cleaning. Using the dual cleaning tool cleaning can be quick and easy. You can start by gently removing residue from around the blade in the heating chamber as well as from inside the CAP. We recommend cleaning your IQOS ORIGINALS device at least after every 20 tobacco sticks.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.