Why do I have to reconnect my IQOS ORIGINALS ONE device several times during a firmware upgrade

Supporting services FAQ categories IQOS ORIGINALS ONE device Why do I have to reconnect my IQOS ORIGINALS ONE device several times during a firmware upgrade
Supporting services FAQ categories IQOS ORIGINALS ONE device Why do I have to reconnect my IQOS ORIGINALS ONE device several times during a firmware upgrade
During the firmware upgrade for your IQOS ORIGINALS ONE device, the device goes through different stages and resets as the update progresses. This is normal. The device will request you to reconnect manually because it does not connect automatically via the webapp.
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.