What do the lights on my IQOS 3 MULTI device mean?

If you have any question about your IQOS 3 Multi device, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories IQOS 3 MULTI device What do the lights on my IQOS 3 MULTI device mean?
Supporting services FAQ categories IQOS 3 MULTI device What do the lights on my IQOS 3 MULTI device mean?
A white light means your IQOS 3 MULTI is charging, rebooting, ready to use or fully charged.
If the light blinks twice, your device is either too cold (below 0°C) or too hot (above 50°C). Wait for your IQOS 3 MULTI to warm up or cool down before you use it.
If you see a blinking red light, there might be an issue with your IQOS 3 MULTI. Simply reset it [add link to How to reset question] and try using it again.

Still no luck? We’re here to help - get in touch with our Customer Care:
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By phone: 06 80 888 222
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Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.