What happens if a HEETS tobacco stick is heated in the IQOS holder but I don't pull on it? 

If you have any questions about tobacco sticks designed for IQOS device, visit our FAQ section or call our Customer Service.

Supporting services FAQ categories HEETS tobacco sticks What happens if a HEETS tobacco stick is heated in the IQOS holder but I don't pull on it? 
Supporting services FAQ categories HEETS tobacco sticks What happens if a HEETS tobacco stick is heated in the IQOS holder but I don't pull on it? 
The heating phase of an IQOS device lasts a maximum of six minutes, after which it switches off automatically. During this time, you can pull on the HEETS tobacco stick. The possible duration of use always depends on the individual consumption behaviour. The more intensive the consumption (frequency and strength of draw), the shorter the duration of use. 
If you do not take a drag on the tobacco stick, the IQOS device also switches off after approx. six minutes. The used HEETS tobacco stick can then no longer be used. 
Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.