How do I check how many uses I have left with my IQOS 3 DUO?

If you have any question about your IQOS 3 DUO device, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories IQOS 3 DUO device How do I check how many uses I have left with my IQOS 3 DUO?
Supporting services FAQ categories IQOS 3 DUO device How do I check how many uses I have left with my IQOS 3 DUO?
There are two ways to check how many uses you have left.

On the IQOS Holder:
Press and release the button on your IQOS Holder.
  • Two lights mean it’s ready for two uses
  • One light means it’s ready for one use
  • No light means the Holder isn’t charged.


    • On the IQOS Pocket Charger:
    Press and release the Pocket Charger button.
  • Two lights mean it’s ready for two uses
  • One light means it’s ready for one use


    • * If you use the IQOS 3 DUO Holder in the IQOS 3 Pocket Charger, you might need to upgrade your IQOS 3 Pocket Charger firmware so it can tell you when the Holder is ready to be used once.
    Important information: This product is not risk free and provides nicotine, which is addictive. Only for use by adult smokers.