Accidents can happen! Here’s some tips to avoid breaking the blade in the future:
Do not exert stress to the blade while cleaning the holder.
Never twist the HEETS tobacco stick in the holder.
Avoid incorrect insertion of the CAP to the holder.
Go check our
troubleshooting
page and the
tips section to learn more about cleaning.
Relevant information:
1. IQOS troubleshooting page (
IQOS ILUMA PRIME Troubleshooting | IQOS Hungary)
2. What do lights mean on my IQOS (
IQOS ILUMA PRIME Troubleshooting | IQOS Hungary)
3. How to charge my IQOS (
IQOS ILUMA PRIME Troubleshooting | IQOS Hungary)
4. How to contact IQOS (
Contact - IQOS Customer Service | IQOS Hungary)
5. IQOS warranty and replacements (
Warranty & Replacement of device and accessories | IQOS Hungary)