How to use properly the IQOS 2.4 PLUS device?

If you have any question about your IQOS 2.4 PLUS device, please visit our FAQ section to find an answer or call our customer service.

Supporting services FAQ categories IQOS 2.4 PLUS device How to use properly the IQOS 2.4 PLUS device?
Supporting services FAQ categories IQOS 2.4 PLUS device How to use properly the IQOS 2.4 PLUS device?
Keep the Holder in your hands insert the HEETS tobbacco stick till the silver line, face down with the tobacco side. If at any time you find that you cannot insert the tobacco stick till the silver line, the device should be cleaned, most likely the Cap.
After inserting the tobacco stick, you can switch on the device. Push the button at the side for 2 second till having the vibration and the light starts to blink. While the light is blinking the heating blade starts to heat the tobbacco stick. If the light stands still, the device is ready for use. While the device is operating, do not push the button again because it switches off the device.
You can have 6 minutes or 14 experiences with one tobacco stick. It depends on which comes first.